Recovery Mode Update: - Download the new firmware and place the firmware onto the ROOT directory of a USB drive. - Plug the USB drive into an empty USB HOST on the smart tv box. - With the smart tv box turned off,use a paper clip or tooth pick to press and hold the small pinhole restore button on the smart tv box. - While pressing the restore button,turn on the smart tv box. Continue to hold the restore button for 5 more seconds,then release it. - The restore mode will begin upgrading the firmware from the USB drive as below: - Wait for the smart tv box to complete the firmware update. Please be patient as it may take around 5 minutes to complete. - After upgrading, pls go to SETUP to check the firmware version. How to upgrade from setup menu: - Download the version according to your product Q5 update.zip - put the "update.zip" into USB disk (Q2 use update_Q2.zip, Q4 use update_Q4.zip) - goto setup--system upgrade, click "SDA" or SDB - Q5 will reboot and entering the upgrade mode, there will be a ROBOT screen - Wait for the smart tv box to complete the firmware update. Please be patient as it may take around 5 minutes to complete. - Box will auto reboot after upgrade is finished
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